With more than 30 years as a consultant and in internal operations, sales, and marketing roles for Big Four and local firms, I have led countless client satisfaction conversations that have allowed firms to better understand clients’ business dynamics resulting in solutions and market referrals that help their businesses thrive.
For my internal MGO partner clients, I provide consultative services to help enhance their value to our clients in pricing options, service delivery, and staying ahead of business trends in an effort to provide industry leading frictionless client experience from the initial onboarding to the ongoing service delivery.
Before joining MGO, I was a line partner, department head, and chief operating officer for other professional services firms. I give back to my community as the secretary of our HOA, a regular contributor to an accounting industry publication, and the host of a three-hour weekly radio program on the local radio station.